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Priority email and phone contacts
Technical Support
Report a technical fault, request a maintenance service or just require some how to use assistance.
Support
6272 0465
Administration
Billing and Account inquiries or provide feedback to us about our services.
Admin
6171 9311
Sales
6171 9323
Retail Stores and Pellet Fuel Depot Locations
Hobart Showroom & Head Office
108 Gormanston Road, Moonah. Crn Derwent Park and Gormanston Roads. Head Office and Showroom.
6273 7644
Hobart Warehouse & Pellet Fuel Depot
49 Derwent Park Road. Central warehouse, customer service center and pellet fuel pick up.
6273 7644
Launceston Showroom and Pellet Fuel Depot
16 Goodman Court, Invermay. End of Goodman Crt. Pellet pick up, showroom & customer service.
6326 3147
Ulverstone Showroom and Central Coast Heating
31A Victoria Street, Ulverstone. Pellet heater showroom & customer service.
6425 4440
Facebook @pelletfires
Hobart Hours
- Monday 9:00 to 5:00
- Tuesday 9:00 to 5:00
- Wednesday 9:00 to 5:00
- Thursday 9:00 to 5:00
- Friday 9:00 to 5:00
- Saturday 10:00 to 2:00
- Sunday Closed
- Public Holidays Closed
Call ahead in summer as some stores may close on Saturdays and limited hours during quiet times. Appointments can be made if our hours are inconvenient.
Launceston Hours
- Monday 9:00 to 5:00
- Tuesday 9:00 to 5:00
- Wednesday 9:00 to 5:00
- Thursday 9:00 to 5:00
- Friday 9:00 to 5:00
- Saturday 9:00 to 12:00
- Sunday Closed
- Public Holidays Closed
Call ahead in summer as some stores may close on Saturdays and limited hours during quiet times. Appointments can be made if our hours are inconvenient.
