Priority email and phone contacts

Technical Support

Report a technical fault, request a maintenance service or just require some how to use assistance.

6272 0465


Billing and Account inquiries or provide feedback to us about our services.

6171 9311

Sales Assistance

New product information or information about our sales policies.

6171 9323

Retail Stores and Pellet Fuel Depot Locations

Hobart Store & HQ

108 Gormanston Road, Moonah. Crn Derwent Park and Gormanston Roads. Head Office and Showroom.

6273 7644

Hobart Warehouse

49 Derwent Park Road. Central warehouse, customer service center and pellet fuel pick up.

6273 7644

Launceston Store

16 Goodman Court, Invermay.  End of Goodman Crt.  Pellet pick up, showroom & customer service.

6326 3147

Ulverstone Store

31A Victoria Street, Ulverstone.  Pellet pick up, showroom & customer service.

6425 4440